Clarity from conversation
We believe conversations matter and that you deserve to understand yours better. Our journey started in 2010 when we identified the need for a call tracking solution from over a decade of experience of managing paid search campaigns.
Following a steady, organic growth and a strategic investment, we now have a presence across five locations, including San Francisco, London, and Baltimore.
Despite numerous additions to our platform, our founding principles still drive what we do now. We give businesses clear, reliable insights on how their digital strategy is performing today, making it easier to get better results tomorrow.
The possibilities for our clients continue to grow as we work on numerous exciting developments, and curate an expanding network of tech and agency partners.
Creation
At a major tech event in London, marketing agency Jellyfish launches a groundbreaking call tracking solution. It is met with keen enthusiasm, as digital marketers see the value in the attribution it brings.
Founded
After enormous interest from other agencies we created a stand alone company as Infinity with six employees, and rebuilt the tech stack from the ground up.
Development
Clear use cases form across marketing and digital teams as Infinity forms hundreds of strong partnerships with clients and integrations that last to this day.
A home
After two years of organic, self-funded growth, Infinity opens into our own modern, spacious office in Reigate. A destination fit to accommodate ambitious growth plans.
Stateside
Increased international demand prompts Infinity to expand its customer support staff to include the US in order to serve its growing US customer base.
Enterprise
Infinity brings Warren Newbert on board as CFO to add his wealth of experience to our expanding number of enterprise deals.
Investment
£10m in funding is secured from Smedvig Capital to accelerate growth. Infinity opens Baltimore office and begins to establish and grow our Customer Success team.
Growth
Continued expansion sees Infinity establish a presence in San Francisco, and Baltimore, as well as acquiring our first £1m customer.
International
A revamped platform and brand is rolled out over the year. Infinity now employs 115 people across 5 locations, including our new London office at The Shard.
Stronger together
ResponseTap became part of Infinity, allowing us to accelerate our development plans and help our customers own and improve all inbound conversations.
The future
We're moving beyond call tracking and helping our customers unlock the killer insights hidden in every customer conversation - spoken or typed!
Our story
Over the last decade, we’ve become the world’s leading call intelligence provider, and we couldn’t have done it without our people.