Infinity is centred on, the good old fashioned phone call, but we’re using pioneering Internet based technologies, to empower the decision makers in the marketing and sales teams.
As well as streamlining call handling, to create efficiencies and greater customer satisfaction. We achieve this with a number of innovative services all delivered from The Infinity Cloud.
The leading visitor level Call Tracking service, powerful Call Management features and a fully featured business phone system, as well as game changing Caller Insight App for Salesforce.
Infinity Call Tracking is a Cloud based call tracking service with integrated visitor tracking capabilities.With Infinity you can track calls from your website and know exactly which marketing activity brought those visitors to your site, allowing you to see your cost per call and for PPC right down to keyword level.
Make the right decision for your company’s phone system. Infinity’s Hosted PBX system gives you phones on desks and reliability, flexibility, advanced reporting and dashboards.
Traditional PSTN phone systems are expensive and inflexible, requiring costly on-site hardware and taking weeks to configure. Our system is different, offering the flexibility that modern businesses need.
Our class leading call tracking product is now available in over 50 countries globally.
With global points of presence in all major areas, we keep voice traffic local to give the highest quality whilst allowing you to benefit from the reach of a global platform.
The Infinity Caller Insight App is a ground breaking system that site within the Salesforce CRM interface.
It gives your call agents real-time insight into campaign interactions and behaviour of your callers as the agent answers the phone, and identifies any conversation you had if it is an existing customer calling. It supercharges your sales team and gives you a headstart on your competition.
The InfinityCloud is a global network that is a work of art in engineering terms. Our products are all based on this globally distributed platform allowing us to build scalability and dependability into the core of everything we do.
This confidence in our platform gives us the ability to innovate where others would rest on their laurels.
Our mission is to make sure our clients get the most out of The Infinity Platform. We achieve this by mentoring our Client Services team to be the best at helping you achieve tangible results.
We provide you with training of our powerful, yet easy use portal, so you’re always in control.