Platform Status

Our core tracking service has had 99.99% uptime since its launch in 2010.


The entire platform and our upstream partners are monitored and checked 24 hours a day for availability and integrity from multiple diverse locations.

Internally our servers and services are checked against multiple metrics and graphs are generated to provide historical analysis and trend recognition.

Externally our core services are also monitored by a third party monitoring company, called Pingdom.

We believe in an open book and honest approach to our platform availability, so our monitoring service and all the historical data is publically available for you to view.

Historical Platform Stats

Platform Status

To check the current status of our platform, have a look at our independently monitored status page.

Platform Status

Platform Support

If you need to get support on our platform then please go to our support page for more details.

Support Page


The perfect balance, an easy to use portal, backed up by personal Account Management, and 24/7 support.

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